EQP: 

Maker of Fine Electronic Books

Ethan Quinn Prentiss, Executive Editor

CONTACT INFOR­MATION

Whether you have a compliment, a complaint, or a request, were happy to hear from you. Giving us your email address is optional, but if you do well get back to you with an answer in short order.

Subject
Editing and Production Help Just Production Help Just Editing Help Compliment
Format errors in a book Typos in a book Grammar errors in a book   Other

Message:

Wait—why dont I see REFUND REQUEST in the subject list?

Because youll never need one.  Why would you?  If you find something wrong with a purchase, let us know:  If its a typo, well fix it; if something is misformatted, well fix it; if weve done anything incorrectly that we were hired to do, well fix it.

The only things we arent willing to fix are things we werent responsible for, such as lost revenues resulting from your failure to notice some other mistake we made. We will fix the mistake, but our liability ends there.

Still—if you come up with a different reason why a refund might be appropriate, let us know.  Maybe its something we havent thought of.

If youd rather not use the form, you can send physical mail to:

EQP Books
2941 Battleground Ave.
#38271
Greensboro, NC  27438

Wed love hearing from you.

Recent Produc­tions


Overseer by J. Kathleen Cheney
A new player has arrived at Horn Keep, and its up to Amal to decide whether hes the key to keeping her people safe, or the threat they’ve feared the most—and buying his loyalty with the one thing he wants more than life itself will forever change her peoples world. . . .
Self-publishing Unboxed by Patty Jansen
The Three Year, No-Bestseller Plan For Making a Sustainable Living From Your Fiction has been a popular forum and blog post on the subject of career and audience building vs chasing sales of individual books. Now you can learn the details from the author who initiated it and accomplished it.
Mailing Lists Unboxed by Patty Jansen
Self-published authors are coming to realize that a stable career is about keeping a backlist of titles selling. But how? Mailing Lists Unboxed shows you: The different types of author mailing lists—How to recruit people——Warnings and precautions—And more.
Going Wide Unboxed by Patty Jansen
In this book, you will learn: The major non-Amazon platforms and their quirks—Tips about promoting your books and increasing non-Amazon sales—The greatest hack for maintaining website pages with multiple retailer links—and more.
Ambassador: The Last Frontier by Patty Jansen
In volume 7 of Patty Jansen's Ambassador series, Cory Wilson is one of the few people who can see the big picture, not just those campaigning against joining gamra but the off-Earth forces that wait behind them. The problem? He and his team are on a holiday in New Zealand and communication has been mysteriously cut off....

Some Things Our Cus­tom­ers Have Said About Us


Thank you for helping me to get my bookorigin­ally published over 20 years agoout in a digital edition.

 —Joyce Wadler

It was a relief to have EQP Books format my ebooks. Not only did it remove a tedious headachethey got the job done right.

 —Wil­liam Hertling

The full-editing service at EQP Books is out­stand­ing.

 —Carol Husa

As someone who tried to tackle all the formatting on my own on my earliest attempts at e-book publishing, Im thrilled to have partnered with EQP Books for the latest editions of my books.

 —James Maxey

Ive had the pleasure of working with the people at EQP Books on several occasions. Theyve been absolutely wonderful, getting me through the process of trans­form­ing my novels to e-books.

 —Susan Beth Pfeffer